Question 1

Where is Science Alive! held?

Accepted Answer

Science Alive! is held at the Adelaide Showground, a five-minute drive out of Adelaide’s CBD, and easily accessible via public transport.

Question 2

Can I get tickets at the gate?

Accepted Answer

All bookings are now online.  This avoids printing tickets, reducing environmental impacts together with ensuring our ticketing process is as hands free as possible.

Question 3

Are kids free?

Accepted Answer

Yes, kids under 3 years old are free.  All children do require a ticket regardless of age. You can order your under 3 a free ticket here.

Question 4

I can't find my tickets, what should I do?"

Accepted Answer

Complete this form and we'll resend them to you.  Make sure you have the correct email and mobile combination.   If you don't receive your tickets within 2 hours and you've checked your junk, just contact us and one of our team will assist you.

Question 5

I've bought tickets and now cannot attend, what can I do?"

Accepted Answer

You can transfer your tickets into a friend or family members name.  We also do offer a refund for change of mind and circumstance should you contact us at least 24 hours prior to the event start time.   Pleasecontact us to enquire about change of names and/or times.   Refunds can be requested here.  Make sure to select an enquiry type of "refund request".

Question 6

Do people with companion cards receive discounted entry?

Accepted Answer

Yes, those with Companion Cards will receive free entry. This year we request that you stop at the ticket booth prior to entry to register your details, in accordance with SA Health's COVID tracing policies.

Question 7

Where should I park?

Accepted Answer

There are multiple carparking spaces available at the Adelaide Showground, the closest of which is the North West Car Park, accessible via Rose Tce. Further information can be be found via the Adelaide Showground website.

Question 8

How can schools get involved?

Accepted Answer

Each year, Science Alive! holds a free event for high school students on the Friday before the community weekend days.  This event is called STEM Day Out and teachers book their Year 7-12 students into this day.

Question 9

Who can attend the STEM Day Out?

Accepted Answer

The STEM Day Out is just for years 7-12. For students below year 7, we encourage you to attend on the weekend.

Question 10

Do I need to buy tickets for the stage shows?

Accepted Answer

No, all performances within Science Alive! are included in the price of your entry ticket. However, depending on the prevailing COVID requirements, we may have to limit attendance at the most popular shows so best to ensure you arrive at the main theatre at least five minutes before the start of your chosen show/s.

Question 11

Is the event a Children's University Learning Destination?

Accepted Answer

Yes, Science Alive! is officially a Children’s University accredited learning destination – be sure to visit the information booth in the Atrium near the Duncan Gallery entrance to get it stamped off!

Question 12

Can I purchase food and drinks at the event?

Accepted Answer

There will be a wide variety of food and drinks available at the Showground for purchase, from both Showground outlets and specialty food trucks.

Question 13

Are gluten free, diary free, vegetarian, vegan food options available?"

Accepted Answer

Yes, there will be plenty of options to suit all dietary requirements and restrictions. If you have any special dietary preferences, please ask one of the friendly Showground outlet staff before purchasing your food.

Question 14

Is a parents' room available?

Accepted Answer

There is a parenting room in the Atrium Plaza, which includes microwave, a breastfeeding area with privacy screen, and a change table.   The northern Jubilee Pavilion toilets also have baby change facilities, and all disabled and special needs toilets include a fold down nappy change table.   If you need any assistance, please ask at the Information Booth.

Question 15

What happened to my August ticket when the event was postponed to November?

Accepted Answer

Your current registered ticket has been automatically transferred across to the new dates with the same day and session time combination. Your new tickets have been resent to you.
 If you requested a refund, all refund requests have now been processed and your tickets cancelled.

Question 16

Why can't I see a seniors discounted ticket?

Accepted Answer

We continue to keep prices well below cost which is only possible due to the generous support of the State Government Agencies and corporate sponsors who generously offer support for the event. This allows us to keep entry fees at concession prices for all attendees. We hope that you see great values in the content provided at a low cost as a result of our supporting partners.

Frequently Asked Questions